Amazon.com AMZN -4.76%▼ Inc. is shutting down an in-house telehealth service for employees and businesses as it looks to retool its healthcare offerings following the purchase of a line of primary care clinics last month.
Amazon Care debuted in 2019 as a test programme for employees near the company’s headquarters in Seattle. The programme offers virtual urgent care visits, free telehealth consults, and in-home visits from nurses for testing and immunizations for a cost.
Neil Lindsay announced Wednesday in a company email. The e-commerce giant decided to make the move after determining it wasn’t “the right long-term solution for our enterprise customers,” Lindsay wrote in the memo, which was previously reported by GeekWire.
“This decision wasn’t made lightly and only became clear after many months of careful consideration,” Lindsay said. “Although our enrolled members have loved many aspects of Amazon Care, it is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term.”
